Defects Management
At Novo Building Management, we deliver structured and proactive defects management solutions designed to protect building integrity, minimise disruption to occupants and ensure all rectification works are completed to the highest standard. Whether your building is newly constructed, undergoing warranty remediation, or experiencing ongoing structural or services-related issues, we manage the entire defects process from identification through to final resolution.
Defects, if not handled correctly, can escalate into larger safety, compliance and financial issues. Novo takes a systematic approach that safeguards performance and long-term asset value.
Identification, Assessment & Documentation
A successful remediation process begins with accurate identification. Our team conducts detailed inspections to identify:
- Structural and construction defects
- Waterproofing failures
- Fire and essential safety system faults
- HVAC, electrical and plumbing issues
- Lift, access and control system issues
- Materials and finishing defects
- Safety and compliance-related risks
Every defect is logged with supporting documentation, priority ratings and photographic evidence, ensuring full transparency throughout the process.
Contractor, Builder & Stakeholder Coordination
Novo acts as the central coordinator between the owners committee, builders, consultants and subcontractors to ensure timely and compliant remediation. We oversee:
- Defect submission and rectification scheduling
- Access coordination and controlled work sequencing
- Monitoring and quality verification
- Liaison with residents to minimise disruption
- Documentation for warranties and compliance
By taking ownership of the process, we eliminate confusion, delays and dispute risks.
Quality Assurance & Compliance Verification
No work is signed off until it meets industry standards. Our quality assurance process confirms that rectification works adhere to:
- Australian Standards
- National Construction Code (NCC)
- Manufacturer specifications
- Long-term durability requirements
This ensures repairs don’t just fix the issue temporarily; they prevent recurrence.
Clear Resident & Stakeholder Communication
Defect work can be intrusive. Our communication procedures ensure residents and committees receive timely information, updates and schedules, supporting a smooth and streamlined rectification process.
Why Choose Novo for Defects Management?
- Full lifecycle coordination from defect reporting to completion
- Detailed documentation and accountability
- Reduced downtime and disruption
- Expert oversight ensuring long-term durability
- Protection of overall building performance and safety
With Novo, defects are managed professionally, transparently and efficiently — safeguarding your building’s integrity and long-term value.
Make an Enquiry
To discuss defects management services for your building, contact Novo Building Management today by calling 1300 317 508 or email [email protected].
CONTACT US
We'd Love to Hear From You
- Location: Newcastle, Sydney and Wollongong
- Tel: 1300 317 508
- Email: [email protected]
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